Privacy Policy

Last updated: 21 September 2025

Advanced Auto Repairs Ltd (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This Privacy Policy outlines how we collect, use, and protect your information when you use our website https://advancedautorepairsltd.co.uk/, contact us, or visit our premises.

Who We Are

Advanced Auto Repairs Ltd
Unit 2 Beaver Industrial Estate
8 Airfield Road
Christchurch
Dorset
BH23 3TG

📞 01202 487714
📧 advancedautos@btconnect.com

Information We Collect

We may collect the following information when you interact with us:

Personal details: name, address, email address, phone number.
Vehicle information: make, model, registration, and service history.
Booking details: appointment preferences and service requirements.
Technical data: IP address, browser type, device details, browsing activity (via cookies and Google Analytics).

How We Collect Information

We collect your information when you:

Complete a contact form on our website.
Call or email us directly.
Book an appointment or request a quote.
Interact with our advertising (Google Ads, radio adverts, local promotions).
Browse our website (via cookies and analytics tools).

How We Use Your Information

Your information may be used to:

Provide and manage our garage services.
Respond to enquiries, bookings, and customer support requests.
Keep vehicle service records for operational and legal purposes.
Send service reminders or updates (with your consent where required).
Improve our website, services, and advertising effectiveness.
Comply with legal and regulatory requirements.

Marketing & Advertising

We may use your information to let you know about offers, promotions, and services. Our marketing channels include:

Google Ads
Google Analytics (for performance monitoring and optimisation)
Radio adverts
Local online and offline promotions

👉 You can opt out of marketing communications at any time by emailing advancedautos@btconnect.com.

Cookies & Analytics

Our website uses cookies and Google Analytics. These help us:

Understand visitor behaviour.
Improve our website and services.
Deliver more relevant advertising.

You can manage cookies in your browser settings. Learn more in our Cookie Policy.

Sharing Your Information

We will never sell or rent your data. We may share your information only with:

Trusted service providers (e.g., IT support, hosting providers).
Legal or regulatory authorities if required by law.

Data Retention

We retain personal data only as long as necessary to provide services and meet legal obligations.
Vehicle service records may be kept to assist with future work and warranty purposes.

Data Security

We use appropriate technical and organisational measures to protect your data. However, no system is 100% secure, and we cannot guarantee complete security.

Your Rights

Under UK GDPR and the Data Protection Act 2018, you have the right to:

Access the personal data we hold about you.
Request corrections or updates.
Request deletion (where legally possible).
Restrict or object to processing.
Withdraw consent (where applicable).
Complain to the Information Commissioner’s Office (ICO) if you believe your data is being misused.

👉 To exercise your rights, email advancedautos@btconnect.com or call 01202 487714.

Third-Party Links

Our website may link to other websites. We are not responsible for the privacy practices of third-party sites and recommend you review their policies.

Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with the updated date.

Contact Us

For any questions about this Privacy Policy or how we use your data, please contact:

Advanced Auto Repairs Ltd
Unit 2 Beaver Industrial Estate
8 Airfield Road
Christchurch
Dorset
BH23 3TG

📞 01202 487714
📧 advancedautos@btconnect.com